Finally received my extra batteries. Thank you Halo team for correcting the USPS problems. Both work great and I am really enjoying this drone.
I never take the time to write reviews as I believe that reviews usually do not matter. However, I saw Marc Leone’s review from 4/1/21 and it was as if I could have written it myself. I had the exact same experience with the Halo Drone and the Halo Customer Service team. I purchased a drone from this company. Upon receiving the drone the camera did not work and I had to send it back. This process ate up 3-4 months of my “6-month warranty period”. I flew the drone 3 times and the battery would not take charge after that. I emailed and called to complain and was told that I could buy another battery because I was out of my warranty period. I explained the situation, no one at Halo cared about the quality of their product. After refusing to spend more money with this company I have now been told this company no longer sells drones or its parts?! So I now own a $1,500.00 drone that will never be able to fly again. I would steer clear of this company and all of its products!!! The customer service is a joke as well!!
I purchased a drone from this company. I flew it a handful of times and the batteries would not take charge. After being told how to properly manage the batteries in an email response, in which this care procedure is not in any of the literature or owners manual provided at the time of purchase. I have now been told this company no longer sells drones or its parts?! So i now own a $1500.00 drone that will never be able to fly again. I have found several complaints on the BBB about this Halo company and there products.!! I would steer clear of this company and all of its products! The customer service is a joke as well!!
I love the drone Master the camera I had to figure that out all in the learning of the product batteries are a little spendy but it's an awesome flyer
I believe these got to be one of the Worst batteries I have ever owned for RC products. I have had a lot of them through the years from cars the airplanes to everything I had. These batteries once they lose their charge and there is no light on them they will not charge back up! I bought two extra ones from here and already one has totally died on me.
Bought the extra battery, and it always comes in handy. I use one battery and my sons uses the next. Sometimes he uses both and shoots nice videos for a long time.
Easy to switch em in and out. Delivered same time my drone came in. The extra batteries were a must since I enjoy flying for longer periods.
The two extra batteries I ordered arrived quick. They both work as they should.
It is a very well made and great looking drone. It responds very well and has so many great features. the watch is cool and the follow me device is great. Worth every penny.
I ordered an extra battery with my first order. I fly few times a week, both batteries are solid.
Great to hear that your drone is working great.